Customer Support
Shipping Time
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In-stock items: Tyipically between 2-5 business days
*Monday through Friday, excluding holidays - Preorders and Backorders typically ship within: 2-5 weeks
“How should I wash my new garment?”
- Please read product descriptions before placing orders
- Printed apparel should be machine-washed cold, inside-out on a gentle cycle with a mild detergent and like colors.
- We also recommend using non-chlorine bleach only when necessary avoid using any fabric softeners or dry-clean the items.
- DTG-printed apparel can be tumble-dried on a low cycle but hang dry works best.
Refunds and Exchanges
- Sadly we do not accept exchanges or refunds. All sales are final. (exclusions may apply).
- Email the Croesus customer support line with details about who you are and your reason for return/exchange and you’ll receive a response back ASAP!
(Disclaimer: Product must be unwashed and visibly in the same condition as it was when sent out)
What to do if your package comes in damaged or mislabeled?
- Please email a detailed description of the problem and add quality photos that show the issue well. I'd be happy to assist and reship the product for you.